Client portal

Authorized access to the operating record.

Approved client users can access assigned sites, service activity, reports, requests, and documents through Alderline Command.

Existing client user

Access is issued after the client organization and site permissions are verified. Use the contact form for an invitation or portal problem.

Start with the property, coverage need, and timing. The proposal request does not create a portal account.

Officers, public users, and approved assisting agencies use separate authorization paths.